If you are at all unhappy with the contents of your order on receipt, please contact us as soon as possible so that we may endeavour to resolve the problem.

Please inspect all goods upon receipt and any damage in transit or shortages must be notified to The Little British Fabric Shop within 48 hours of receipt. No claims for damage in transit or shortages will be considered after this period. 

Where goods are found to be faulty, or have been damaged in transit, we will ask you to send them back to us and offer you the choice of a replacement or refund at no extra cost to you - as soon as we receive the damaged or faulty goods back then we will refund you the cost of the return postage.

If you receive your order in good condition but you consider any item to be unsuitable, you may return it for a refund or an exchange provided that you do so within 14 days of receipt and the item is returned in its original saleable condition and in its original packaging. In these circumstances you will be responsible for meeting the full cost of the return postage, including the appropriate insurance.